Privacy Policy
Your privacy matters to us. This Privacy Policy explains how Minutes Made (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or make a purchase.
Who We Are
We are an Australian-owned business committed to protecting your privacy in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
We may collect the following types of information when you interact with us:
- Personal details such as your name, email address, phone number, and shipping/billing address.
- Payment information (processed securely by our payment providers; we do not store your card details).
- Order history and transaction details.
- Technical data such as your IP address, browser type, and device information.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your order, warranty, or customer service queries.
- Improve our website, products, and services.
- Comply with legal obligations.
- (If you consent) send marketing emails or promotions, which you can opt out of at any time.
Cookies
Our website uses cookies to improve your browsing experience, such as:
- Remembering your cart contents.
- Saving login preferences.
- Analysing website traffic and performance.
You can choose to disable cookies in your browser, but some site functions may not work properly.
Sharing Your Information
We only share your information when necessary:
- With trusted third-party providers (e.g. payment processors, shipping carriers, IT support) to fulfil your order.
- When required by law or to protect our legal rights.
We do not sell or rent your personal information to third parties.
Data Retention
- Order records are retained as required for tax and accounting purposes.
- Customer account details are retained until you request deletion.
- Marketing data is kept until you opt out.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to your personal data.
- Request deletion of your data where legally permissible.
- Opt out of marketing communications at any time.
To exercise these rights, contact us.
Security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
International Data Transfers
Currently, we only operate in Australia. If we use third-party services located overseas (such as cloud storage providers), we will ensure they comply with privacy safeguards equivalent to Australian standards.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.